Privacy Policy

Car Pro Solutions is committed to protecting the privacy of users accessing this website and/or any of its services. The use of the website and/or any of the services offered by Car Pro Solutions implies acceptance by the user of the provisions contained in this Privacy Policy and that their personal data will be treated as stipulated therein. Please note that although there may be links from our website to other websites or social networks, this Privacy Policy does not apply to the websites of other companies or organisations to which the website is redirected. Car Pro Solutions does not control the content of third party websites, nor does Car Pro Solutions accept any responsibility for the content or privacy policies of these websites.

Basic information on data processing (Regulation (EU) 2016/679 and LO 3/2018)

Data controller

Car Pro Solutions

VAT NUMBER: XXXXXXXXXXX

Address: Camí Cal Taronjaire, 4, 08401 Granollers, Barcelona

Tel: +34 605 01 21 93

Email: martisolucions@icloud.com

Purpose of processing

To offer and manage the services requested.

Legitimation

Consent obtained from the data subject when you request information from us.

Execution of the service contract when you contract with us.

Recipients

The data will not be communicated to third parties, unless it is required by law or is necessary to fulfil the purpose of the processing.

Rights of individuals

Data subjects have the right to exercise their rights of access, rectification, restriction of processing, erasure, portability and objection by sending their request to our address.

Complaint

Data subjects may contact the AEPD to file any complaint they deem appropriate.

Additional information

You can consult the additional and detailed information below in the “Questions about privacy”.

Questions about privacy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) we provide you with the following information about the processing of your personal data:

Who is responsible for the processing of your data?

Car Pro Solutions

VAT NUMBER: XXXXXXXXXXX

Address: Camí Cal Taronjaire, 4, 08401 Granollers, Barcelona

Tel: +34 605 01 21 93

Email: martisolucions@icloud.com

 

For what purpose do we process your personal data?

  • In the event that you contact us via the contact form on our website, we will process your personal data in order to deal with your enquiry.
  • We may also use your data to inform you about our activities, products or services where you are already a customer of ours or, if you are not, where you have given us your consent to do so.
  • If you send us a CV, we will process the data for the purpose of managing our CV database for recruitment purposes.

How long will we keep your data?

The personal data provided will be kept for as long as you are a user of our services or wish to receive information, given that you can object to the processing of your data for promotional purposes at any time by notifying us by e-mail, and thereafter, for the periods established to comply with our legal obligations, which in the case of accounting and tax documentation for commercial purposes will be 6 years, in accordance with Art. 30 of the Commercial Code, and for tax purposes it will be 4 years, in accordance with articles 66 to 70 of the General Tax Law.

In the case of CVs, the data will be kept for one year.

What is the legitimacy for the processing of your data?

For the management of the contractual relationship with the data subject, we base the processing of the data on the execution of the contract or within the framework of the pre-contractual relationship.

For the sending of commercial information we will base the processing on your consent, although if you are already a customer we may send you information about similar products, always providing a simple and free means to unsubscribe, in accordance with the provisions of article 21.2 of Law 34/2002, of 11 July, on information society services and e-commerce.

With regard to information sent by minors under 14 years of age, it will be an essential requirement that this is done with the consent of the minor’s parent, guardian or legal representative because the personal data may be subject to processing. If this is not the case, the legal representative of the minor will inform the company as soon as he/she becomes aware of it.

To which recipients will your data be disclosed?

The data will not be disclosed to third parties, unless required by law or necessary to fulfil the purpose of the processing.

What are your rights when you provide us with your data?

  • Any person has the right to obtain confirmation as to whether or not we are processing their personal data.
  • Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the purpose of exercising or defending claims.
  • Also, in certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, we will stop processing the data, except for compelling legitimate reasons or for the exercise or defence of possible claims.
  • Data subjects also have the right to data portability.
  • Every data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.
  • Finally, data subjects have the right to lodge a complaint with the competent supervisory authority.

How can you exercise your rights?

By sending a letter, enclosing a copy of a document that identifies you, to our physical or e-mail address.

How did we obtain your data?

The personal data we process comes from the data subject. The interested party guarantees that the personal data provided are true and is responsible for communicating any changes to them. The data marked with an asterisk are obligatory in order to be able to provide the requested service.

What data do we process?

The categories of data that we may process in the provision of our services are:

  • Data of an identifying nature
  • Postal or e-mail addresses
  • Contact details

The data is limited, given that we only process the data necessary for the provision of our services and the management of our activity.

Do we use cookies?

We use cookies while browsing our website with the user’s consent.

The user can configure their browser to be notified of the use of cookies and to prevent their use. Please visit our cookie policy.

What security measures do we apply?

We apply the security measures established in article 32 of the RGPD, therefore, we have adopted the necessary security measures to ensure a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee the confidentiality, integrity, availability and permanent resilience of the processing systems and services.

Some of these measures are:

  • Informing staff of data processing policies.
  • Carrying out regular backup copies.
  • Controlling access to data.
  • Regular verification, evaluation and assessment processes.